Return/Guarantee Policy

Rainbow Gardens Plant Guarantee:

Our 6-month guarantee applies to Trees & Shrubs ONLY.

With the receipt and the remainder of the plant, we will replace the plant with an item of equal value. If the plant is not in stock we will issue store credit. The store credit is only good at the Thousand Oaks location. We can not give cash back, only store credit.

Any and all exchanges or refunds must have a receipt. We will accept returns on all of our plants that were purchased at regular price, with a receipt, and within 3 days of purchase.

This guarantee applies only to items purchased at regular price. Discounted items do not have a guarantee.

Our 6-month guarantee does NOT apply to Bedding plants, Perennials, Tropicals, Houseplants, Vegetables, or Herbs.

Once a customer has purchased a plant, it is up to the customer to water correctly and protect the plants from acts of nature we cannot control.